Services and prices

Open Services in the sidebar. The page has two views at the top: List (the default) and Grid & tiers.

Add a service

In List, press + Add service. (A new category is + Category.)
Fill in Name, pick a category (the form calls it a group, or choose New group…) and an optional description that clients see.
Leave the switch on if clients can book it by itself. Off means add-on only (see below).
Press Create service.

Then click the service in the list to set its price, time and who does it.

Price and time

Each service shows a table of your tiers and the people in them.

A tier is a group of people who charge the same, such as Junior or Senior. The tier’s Default time and price is at the top of its group. Click a number to change it. Everyone in the tier gets it.
A person can have their own price or time for one service. Click the number on their row, or use the Services & pricing tab on their profile on the Providers screen. A small reset button takes them back to the tier’s default.
The switch on a person’s row says whether they do this service. All on and All off do it for a whole tier at once.
Someone with No tier has no default to inherit, so you set a time and price on each service they do.

Grid & tiers shows every service against every tier in one table. This is where you add (+ Tier), rename or delete a tier, and give it a description. Deleting a tier doesn’t delete anyone, but people left without a tier are only offered where they have their own price and time. Move them to another tier first.

Settings on each service

At the top of a service you can change:

Bookable alone or Add-on only: add-on only means clients can pick it with another service, never by itself.
On the menu or Bundle only: bundle only means it is sold only inside a bundle.
Fixed price or Starts at: “Starts at” shows clients “from $X”, for nail art or custom work.
Active or Inactive: inactive services leave the booking page. Appointments already booked keep them.
A description and a booking note (shown the moment a client picks the service, for example a fee policy).
Extra time before or after: busy time for the person around every booking, such as set-up or clean-up. It is never part of the price and clients never see it.
A Cancellation window for this service only. By default it follows the salon’s (Booking settings › Rules & options).
Photos for the booking page (+ Add photos).

Add-ons

An add-on is just another service offered alongside one. Open the main service and find Add-ons. Tick the services that can go with it.

Required — always booked with it: added to every booking of this service. The client sees it and can’t remove it, and its time and price count.
Other ticked services are offered after the main service is picked.
Choices — the client picks one: press + Add a choice, name it (for example “Nail art”), and add the options. Remove choice deletes the group.

Turning off or deleting a service

Switch Active off to hide a service without losing anything. Delete removes it with its tier prices and times. If anyone has an appointment booked with it, KlevaBook refuses and offers to deactivate it instead.

Deleting a category never deletes services. They become uncategorized.

Scheduling a price change

To change a price from a certain date, without remembering to do it on the day:

A tier’s default: next to the Default time and price, press from a date….
One person on one service: on their row, use the schedule button (“Schedule a new time or price from a date”).
Moving a person to another tier: on their profile, press Move to a tier from a date….

Pick a date after today. Fill in a new time, a new price, or both. A number you leave blank stays as it is. Save.

The change is waiting until that date. A small chip shows it. Click the chip to edit or remove it. On the List view, N scheduled changes at the top lists all of them with a Remove button. At the start of that day (your salon’s midnight) KlevaBook makes the change, and it goes to Square like any other menu change.

If a change can’t be applied, the line shows the reason. It waits until you edit it.

Does a price change touch appointments already booked?

No. Every booking keeps the price and length it was made at, even if the appointment is after the change date. Only new bookings use the new price.