Text Messages

This page describes the appointment texts KlevaBook sends, as U.S. mobile carriers and the CTIA messaging principles require.

Who sends them

KlevaBook is an online booking service, operated by KlevaCore LLC, San Antonio, Texas. You use it to book and manage your appointments at a salon, on a KlevaBook page (app.klevabook.com/b/…). KlevaBook sends these texts: each one opens with "KlevaBook:" and names the salon your booking is at.

KlevaBook writes every text sent from this number. Each one is a fixed KlevaBook message, sent because of your own booking or request. A salon can't write its own texts or send free-form messages from this number.

The number

KlevaBook sends these texts from +1 (844) 834-0404. It only sends: it does not take replies or calls. To reach a salon, call or text the salon itself.

A salon that has its own registered texting number sends your appointment texts from that number instead, under its own texting program. This page covers only +1 (844) 834-0404.

How you opt in

You opt in on the salon's booking page, by giving your mobile number:

Opting in is never a condition of buying anything, and no box is ticked for you.

What the booking page shows (the booking details, sign-in and waitlist steps):

KlevaBook booking details step: the mobile number field with the line 'By entering your number, you agree to texts from KlevaBook about your bookings' beneath it

KlevaBook sign-in step: the mobile number field, the Send code button and the same text-message line beneath them

KlevaBook waitlist step: the mobile number field, the text-message line and the unticked box 'Text me when a spot opens. Required to join the waitlist.'

What we send

Booking confirmations and reminders don't come from this number. We never send marketing or promotions from it. Examples:

KlevaBook: a spot just opened at Oh My Nails with Lily, Tue, Nov 17 at 2:30 PM. First to tap gets it: https://app.klevabook.com/w/… Reply STOP to opt out.
KlevaBook: 482913 is your Oh My Nails code to sign in. It expires in 10 minutes.

How often

Message frequency varies with your appointments: usually one to five texts for each booking, plus codes when you ask for them.

Cost

KlevaBook doesn't charge you for texts. Message and data rates from your mobile carrier may apply. Carriers are not liable for delayed or undelivered messages.

STOP and HELP

Reply STOP to +1 (844) 834-0404 to stop its texts. You get one confirmation and nothing more. Because one number sends for every salon that uses KlevaBook, a STOP stops texts from all of those salons to your phone. Reply START to get them again.

Reply HELP for help, or email hello@klevabook.com.

Your number and your consent

We use your mobile number to send the texts above, and the salon you book with sees it on your appointment. We don't sell, rent or share mobile numbers or text opt-in data and consent with third parties for their marketing. Our texting provider, Twilio, delivers the messages. More in our Privacy Policy and Terms.

Contact

hello@klevabook.com · KlevaCore LLC, San Antonio, Texas